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Returns

• You have 7 calendar days to return an item from the date you received it.
• Replacement of product is subject to availability.
• To be eligible for a return, your item must be unused and in the same condition that you received it.
• Your item must be in the original packaging.
• Your item needs to have the receipt or proof of purchase.
• Gift cards, personalised products, sale, clearance and promotional items are not eligible for a return or exchange.
• If you wish to cancel an order that has been shipped but has not yet been delivered, please get in touch with our sales/support team and inform them at the earliest possible.
• In case you have cancelled an order, which has already been handed over to the courier company from our end, they will still attempt delivery. Kindly do not accept the delivery of the order.
• Some items may be sold without the option of a return, and will be indicated as such in the item description or during the checkout process.

Refunds

• Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
• If your return is approved, we will initiate a refund to your credit card (or original method of payment).
• You will receive the credit within a certain amount of days, depending on your card issuer's policies.
• Original shipping cost will deducted from the refund amount.
• Once we receive the product(s) back and verify its packaging/condition, we will initiate refund procedure for your money within 3-4 working days.
   

Shipping

• You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non­refundable.
• If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us

If you have any questions on how to return your item to us, contact us.


Important Note: At the time of taking the delivery of the items you ordered, please ensure that the product received is undamaged, is properly packed and acknowledge the same to the delivery person. In case the box looks damaged or tempered with, please do not take the delivery of the product. Call or email our sales support immediately.